Frequently Asked Questions

कार्ड मास्टर is regulated by a Curacao e‑Gaming licence, a widely recognised offshore gaming authority. The platform also adheres to AML (Anti‑Money Laundering) standards and uses certified Random Number Generators (RNG) to ensure fair outcomes. For Indian players, the legal status of online rummy depends on state law; check the platform’s “Legal” section for a state‑wise breakdown.

कार्ड मास्टर supports Visa and Mastercard credit/debit cards, net banking, UPI, Paytm, Google Pay, and popular e‑wallets such as Skrill and Neteller. Crypto deposits (BTC, ETH, USDT) are also accepted with no minimum. Withdrawals to bank accounts take 2‑5 business days; e‑wallet and crypto withdrawals are usually processed within 24‑48 hours.

New users receive a 100% match bonus up to ₹5,000 on their first deposit. The bonus is subject to a 35× playthrough requirement that must be met within 30 days of activation, and only the bonus amount counts toward the wagering. Contributions vary by game – slots contribute 100%, while rummy and teen‑pati contribute 10% of each rupee wagered.

Points Rummy is a single‑hand format where each point has a pre‑set rupee value and the game ends after one round, making it fast and ideal for quick practice. Deals Rummy involves a fixed number of deals (usually 2 or 3) with each player receiving a set number of chips; the player with the most chips at the end wins. The key distinction is the chip economy: Points Rummy resets after each hand, whereas Deals Rummy tracks cumulative chip count across multiple deals.

After registration, you must submit a government‑issued photo ID (Aadhaar, PAN, or passport) and a recent proof of address (utility bill, bank statement) via the “Verify Account” section. The support team usually reviews documents within 24‑48 hours; once approved, your account status changes to “Verified” and you can request withdrawals. Failure to complete verification may result in delayed or declined payouts.

If you lose connectivity, the platform automatically places you in “stand‑by” mode for up to 30 seconds; if the hand concludes while you’re offline, the result is calculated based on the last known state and any winnings are credited to your balance. To avoid loss, ensure a stable internet connection or use the mobile app’s “re‑connect” feature, which restores your seat instantly. Persistent disconnection may be flagged as a policy violation, so contact support if it happens repeatedly.